Privacy Policy
Last Updated: January 2026
1. Introduction
Shina Investment Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our investment services.
This policy applies to information collected through our website, investor portal, and any related services, applications, or tools.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide, including:
- Full name and contact information (email, phone, address)
- Date of birth and government-issued identification
- Social Security Number or Tax Identification Number
- Financial information (bank accounts, income, net worth)
- Investment preferences and risk tolerance
- Accreditation documentation
Automatically Collected Information
When you access our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Verify your identity and accredited investor status
- Process investment subscriptions and transactions
- Communicate investment opportunities and updates
- Provide account statements and tax documents
- Comply with legal and regulatory requirements
- Prevent fraud and enhance security
- Improve our services and user experience
- Respond to inquiries and provide customer support
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who assist with operations, including custodians, administrators, auditors, and legal counsel
- Financial Institutions: Banks and payment processors for transaction processing
- Regulatory Authorities: Government agencies as required by law (SEC, IRS, FINRA)
- Legal Proceedings: In response to subpoenas, court orders, or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure socket layer (SSL) technology
- Access controls and authentication protocols
- Regular security assessments and audits
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Investment-related records are typically retained for a minimum of seven years after the end of the investment relationship, as required by securities regulations.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information, subject to legal retention requirements
- Opt-out: Unsubscribe from marketing communications
- Portability: Request transfer of your data in a machine-readable format
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account access
- Analyze website traffic and usage patterns
- Improve website functionality
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information. To exercise your CCPA rights, please contact us using the information provided below.
10. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Shina Investment Group
Privacy Officer
333 SE 2nd Ave Suite 2000
Miami, FL 33131, United States
Email: privacy@shinainvestment.com
Phone: +1 (786) 871-3387